Opposite language button doesn’t work on mobile menu

  • Resolved lunacer

    (@lunacer)


    10 months, 1 week ago

    Hello,
    I’m trying to use the opposite language option in my menu.
    I set it to display only on the collapsed menu on the mobile and tablet.
    It is expected to be between Korean <-> English.
    However,
    1. The language is always shown as the “Opposite language”.
    2. When the button is clicked the language does not change.

    I’m using the OceanWP theme, and the menu is in the header which I made as a template.
    And I tested the floating button as suggested in this ticket. It works.

    Thanks,

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Alex

    (@alexcozmoslabs)

    Hi,

    Do you still encounter the issue? I tested on your website, https://lightgoldenrodyellow-manatee-524188.hostingersite.com/, but the button works just fine, switching from Korean to English and vice versa.

    Thread Starter lunacer

    (@lunacer)

    Yes, the issue persists.
    It’s only in the menu for tablet and mobile – in the hamburger menu like this.

    Plugin Support Alex

    (@alexcozmoslabs)

    It may be a conflict with your theme. Please, switch to a default WP one and see if the issue persists.
    If so, please try a full compatibility test. *Briefly* disable all other plugins and enable the default Twenty Twenty theme. If this fixes the problem, enable everything one by one, checking each time to see when the problem returns.
    If no clue emerges from this, contact us on the website, https://translatepress.com/support/ask-a-presale-question/ , ad mention the link to this thread as well. We may need investigate the case in detail.

    Plugin Support Anghel Emanuel

    (@anghelemanuel99)

    Hello there,

    Since 5 days have already passed without getting any reply from your side,I will close this thread and mark it as “Resolved”.

    If there’s anything else, let us know!

    Kind Regards,

    Thread Starter lunacer

    (@lunacer)

    Hi, @alexcozmoslabs

    I’m sorry I missed your reply.
    Is it safe for my working site to disable all the plugins and change the theme?
    I’m a newbie on WordPress, so not sure what could have caused the result of those suggested actions.

    Thread Starter lunacer

    (@lunacer)

    Issue has been solved by inserting the shortcode directly to the menu.

Viewing 6 replies - 1 through 6 (of 6 total)
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