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presidentpolyester
(@presidentpolyester)

5 years, 8 months ago

Hi there,

All of my forms with conditional fields work perfectly in Chrome and Firefox, however in Safari there is a strange problem that is currently preventing all iPhone, iPad and desktop users from being able to submit their information.

I have a drop down menu set up to enable users to fill in their details for the number of guests attending an event, however once the number of guests is selected (and the conditional fields are shown) the text entry boxes instead select the preceding drop down menu when you try and fill them in. This problem is readily repeatable in safari on all platforms.

Anyone got any thoughts?

The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Author Jules Colle
(@jules-colle)

5 years, 8 months ago

Hey, I don’t have any apple stuff, but I tested here: https://www.browserling.com/browse/win/7/safari/5.1/https%3A%2F%2Fwww.sailndine.co.uk%2Ffields-test%2F

and seems to work okay..
Thread Starter presidentpolyester
(@presidentpolyester)

5 years, 8 months ago
Hi there,

Thanks for your reply. The link you sent is testing with Safari 5.1 which was released in 2010, but is the last version available for windows. Mac and iOS users are on Version 12.0.1- this is the version I am experiencing the problem with.

I’ve included a video of the problem at the link below.

https://we.tl/t-TzSG1tRkgQ

Thanks
- This reply was modified 5 years, 8 months ago by presidentpolyester.
Plugin Author Jules Colle
(@jules-colle)

5 years, 8 months ago

oh wow, that’s interesting… I misread your problem. Seems I can actually reproduce this on the link I posted. I’ll see if I can figure out the cause. Keep u posted.

Thread Starter presidentpolyester
(@presidentpolyester)

5 years, 8 months ago

Hiya,

Any progress on this yet? Very keen to find a fix.

Thanks

Plugin Author Jules Colle
(@jules-colle)

5 years, 8 months ago

Not yet, sorry. I’m refactoring my code to make it more testable at the moment. This is a lot of work, but when it’s finished I should be able to quickly test, identify and fix errors like this. I aim for the next release to come out by the beginning of August.

Plugin Author Jules Colle
(@jules-colle)

5 years, 7 months ago

Will have to push the new release to end of August. Too much stuff going on right now. Sorry about that.

Thread Starter presidentpolyester
(@presidentpolyester)

5 years, 6 months ago

Hiya,

Just wondering how progress was going, I appreciate all the hard work and effort going into it!

Thanks

Viewing 7 replies - 1 through 7 (of 7 total)

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