Opens then immediately closes

  • Resolved lfwebb91

    (@lfwebb91)


    6 years ago

    The chat box opens when the page first loads and then immediately closes and is not clickable. I see errors in the console, but I’m not sure what would actually be causing the connection error.

    The page I need help with: [log in to see the link]

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  • bhvreddy

    (@bhvreddy)

    Hi,

    the first time when i checked your website, its working fine, later the issue causes as you said, and after some time again the messenger automatically appears.

    please clear the cache and try again.

    it might be issue with plugin or theme conflict.

    Is there any other plugin or theme adds Facebook SDK on your website.
    If yes, please try to deactivate the other plugin which adds fb sdk for a movement and test.
    and if possible for a movement please test by changing the theme.

    Thank You,
    Have a Great Day

    • This reply was modified 6 years ago by bhvreddy.
Viewing 1 replies (of 1 total)
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