Opens Count does not increase

  • Resolved crpeng

    (@crpeng)


    4 years, 1 month ago

    Popups open fine. However, in the All Popups page, the Opens count do not increase any more. It used to.

    Then, I disabled LiteSpeed cache and tried again. The count increases.
    I don’t use CSS and JS Combine/Minify on LightSpeed Cache.
    Do you know why else would the counting got stuck?

    Thank you.

    • This topic was modified 4 years, 1 month ago by crpeng.

    The page I need help with: [log in to see the link]

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  • Thread Starter crpeng

    (@crpeng)

    I found the cause. It’s this setting:

    Load Inline JS was set to Deferred.

    If set to Default, works fine.

    Thank you.

    Maria T

    (@mariatogonon)

    Hello @crpeng – we apologize for the delay and thanks for sending us an update regarding your query.

    We’re glad to know that you were able to figure that out.

    If you have any other questions or concerns, you can always reach us back here.

    Have a nice day & keep safe!

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