Opening Mail issue

We’ll take a look at this. Thank you for the feedback.

At this stage the MailCWP does not scan mail messages for links. If the link is already marked up then it will work otherwise MailCWP makes no effort to scan for potential links.

We’ll look at this for a future release.

I think you misunderstand the issue I have…

The hyperlink I’m referring to is the link that calls the javascript to open the email message in the lightbox not a hyperlink within the message body. I’m using Safari on a Mac and I also have the same issue on firefox.

Thank you for the clarification.

We’ve tested versions 1.3 and 1.4 of the MailCWP plugin across the most recent versions of IE, Firefox, Safari and Chrome on WordPress 3.8 and 3.9 and we have not been able to reproduce this broken link behaviour.

Please send us:
1. Your version of WP
2. Your Safari and Firefox versions
3. If possible and convenient are you able to check this in Chrome or IE? If you see the same behaviour it is more likely to be a server side issue.

We are beginning to suspect some sort of plugin conflict.

i am getting problem with the plugin when i used short code in front end and opened page application is going on reloading an if i am clicking on any button they are not working at all

hi
when i am going to use so an so script as plugin

<?php
/*
plugin Name: admin Menu
plugin URI: https://wp-help.blogspot.com/
Description: Admin Menu
Author: **********
Author URI: https://wp-help.blogspot.com/
*/

//hook for adding admin menus
add_action(‘admin_menu’,’mt_add_pages’);
//action function for above hook
function mt_add_pages() {
//add a new top-level menu (ill-advised):
add_menu_page(_(‘your menu title’), _(’email client’), ‘manage_options’, ‘mt-top-level-handle’, ‘mt_toplevel_page’ );
}
function mt_toplevel_page() {
echo do_shortcode(‘[mailcwp]’);
}
?>

and activated plugin an when i am trying to open application that application is going on reloading or any button from plugin are not working can anybody help me how to slove the problem an stop reloading the application

We’ll work on your other report as this is an existing topic that is not related to your issue.

Hi, I am having the same problem with the emails not opening. Tried it in IE, Firefox and Safari. Also the theme seems not to load, no icons are shown and the layout is very basic, it does not look as on the theme screenshots. I am using the Avada theme and have some different plugins installed also..

the access I have restricted with s2Members and I use WP version 3.9.1

If the theme is not loaded there is a conflict of some sort and that would almost certainly be the reason the messages don’t open. Are you able to send us the list of plugins you have installed.

Hi Warrik,
I am using the following plugins:
BackWPup, Fusion Core, List category posts, Login Widget with Shortcode, Members, Pretty Sidebar Categories, Revolution Slider, s2Member, Simple Page Ordering, WordPress Front-end Editor, WP Show IDs and WP user Frontend

I checked with the theme, if I preview another theme than avada, then the your theme is getting loaded. Hm, their support is kind of limited, but I will ask them what to do about that. The links wont work still. Will disable the plugins one by another and check.

Hi,

I deactivated all plugins, and I still can′t open the emails. Just sometimes they open when clicking around. But could not find out a pattern when .

Thank you for the feedback. We’ll look into this and provide any fixes as soon as we can.

I got the same issue too.. I tested it on both Chrome and Firefox.