• Resolved OFS

    (@ep2012)


    Hi,

    So I got a notice from you guys to sign up to this because of the Twitter API and when I tried, I kept getting this https://nimb.ws/3zJPrQ

    Then I tried to contact them & their contact form isn’t secure & it was throwing me a whole bunch of not secure errors. I didn’t proceed.

    Help

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Heateor Support

    (@heateor)

    It seems you are using the plugin on a local server. You need to install the plugin on an online website for it to work properly.

    Thread Starter OFS

    (@ep2012)

    Hi there,

    No, your plugin is installed on WP. Or are you talking about that other plugin? I thought it was just something you sign up to to make your plugin work.

    I’m confused.

    Thanks for responding.

    Plugin Author Heateor Support

    (@heateor)

    Okay. Make sure you are using the latest version 3.3.54 of the plugin. You need to register your website with TwitCount.com to track Twitter shares.

    Thread Starter OFS

    (@ep2012)

    Yes, I’m using 3.3.54

    I already told you what happened when I tried to register, didn’t you read what I wrote in my very first message?

    I just tried again on both brave & chrome & got this error now.

    https://nimb.ws/umwGxa

    Plugin Author Heateor Support

    (@heateor)

    You mentioned Open Share Account in the subject of this thread, that’s why I mentioned the service TwitCount.com in my reply. As suggested by the error you are getting, it seems to be down. This plugin depends on this service to track Twitter shares.

    You can switch to Pro or Premium version if you want to track shares without relying on these APIs. A comparison of the features of these plugins can be found at the link. Shoot an email to support[at]heateor[dot]com if you have any questions.

    Thread Starter OFS

    (@ep2012)

    Oh, well that’s what it said in WP, it mentioned “open share account” along with your name & it sounded like the message was from you. You know all of those messages at the top of your window?

    I don’t see it now, but if I do, I’ll add it to this ticket.

    I do recommend you get rid of that message b/c that turned into hours of trying to get this working.

    I’ll check out the pro version.

    Thanks

    Thread Starter OFS

    (@ep2012)

    Here, I got this from another site. This is where it points to Open Share – https://nimb.ws/NmhUbf

    Plugin Author Heateor Support

    (@heateor)

    Okay. We will take care of this message in the upcoming updates.

    Thread Starter OFS

    (@ep2012)

    Hi there,

    Did you ever fix this?

    Thanks

    Plugin Author Heateor Support

    (@heateor)

    Sorry. Not yet.

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘Open Share Account’ is closed to new replies.