• Resolved esby

    (@esby)


    Hello,

    i am using the Plugin “CheckoutWC”, the problem is it only works when another page opens after the “buy now” click. So it works with all payments except klarna. Is it possible to open klarna in a seperate tab like sofortueberweisung? Or why is the “Pay now or Pay later” buttons not there before i click “Buy now” ? Is it possible to display them before the button click?

    Thanks!

    The page I need help with: [log in to see the link]

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  • Plugin Author Payment Plugins

    (@mrclayton)

    @esby,

    Thanks for contacting us. The different Klarna payment options are not available before you click the Buy Now button because the payment source info hasn’t been sent to Stripe yet. When you click Buy Now, the plugin sends all the billing and shipping info to Stripe.

    Stripe then responds with all of the Klarna payment options that correspond to your customer’s billing, shipping, and currency info. At that time, the plugin renders the Klarna payment options.

    In the next release, the first payment option will be pre-selected by default.

    Update: I visited your site and I can see your checkout page has 3 stages, billing page, shipping page, then payment page. Each page is rendered based on the url hash. When Klarna is selected, the hash disappears and so the shipping page renders. This is a result of your CheckoutWC plugin using url hashes to determine the current page.

    Kind Regards,

Viewing 1 replies (of 1 total)
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