Oops!That page can’t be found

<input type="text" placeholder="" value="" id="sf_name" class="w2linput text" name="name">

name is a reserved query variable in WordPress, so having a field named name causes WP to try to locate a page named “John Doe” or whatever is entered there.

Which version of the plugin are you using?

i am using 2.7.3.2. so what changes should I do then that you recommend?

Oh, that’s right. It’s fixed in the v3 branch, but I never back ported it.

Use a different field name… or wait for the next release… likely this week.

I changed the field name from ‘name’ to ‘Contact’ the error is no longer there but the record is not forwarding to the target salesforce org. I am using a sandbox. I checked the settings in salesforce and all is working fine. In wordpress the org id is there as well.

You can’t just change the name to anything, it has to exist at Salesforce.

So use a custom field (see FAQ for how) or wait for the update.

using a custom field won’t work. the contact name field is required for a case to be created. so in other words you can’t use ‘name’ because wordpress is treating it differently and you can’t use a different name that would map to the contact name field of salesforce.

Yup. Hence the need for an update, but I have paying customers that get first dibs on my time.

You could switch to the v3 branch on GitHub, but that’s not officially released yet, so YMMV.
https://github.com/BrilliantPlugins/salesforce-wordpress-to-lead/releases

Well I’ll give it a try and hopefully get it to work