Oops! There was an error loading your site details.

  • Resolved geniusteam2016

    (@geniusteam2016)


    1 year, 7 months ago

    I just installed the MonsterInsights plugin on WordPress site I manage to connect Google Analytics. When I try launching the setup wizard , I receive the following error code: “Oops! There was an error loading your site details. Please refresh the page and try again. If the issue persists, please contact our support team.” I have also clicked on a button at the top of the dashboard telling me to connect my site to MonsterInsights and I get a smaller, but similar error message. I’m not sure if another plugin I have installed is creating the issue.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Tim H

    (@tharg3)

    Hi @geniusteam2016

    Could you please share your website address, so I can see what is happening here?

    Thanks,
    Tim

    Plugin Support Tim H

    (@tharg3)

    Hi @geniusteam2016

    I’m going to mark this thread as resolved, as we’ve not heard back from you within a couple of days. If you are still running into issues, please reach out to us via our support form found in the link below.

    https://www.monsterinsights.com/get-help/

    Thanks,
    Tim

    Hi @tim H,

    I am having similar problems. This appears when I go to setup right after I installed and activated MonsterInsights plugin.

    Oops! There was an error loading your site details. Please refresh the page and try again. If the issue persists, please contact our support team.

    Would you please guide me through the solution?

    • This reply was modified 1 year, 2 months ago by prahara.
Viewing 3 replies - 1 through 3 (of 3 total)
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