• Resolved Benbodhi

    (@benbodhi)


    I recently started getting reports of users not being able to checkout using PayPal… upon troubleshooting, I found it very hard to debug, but eventually realised it was a conflict between this plugin and the Divi theme as when using the default twentytwentytwo theme, it seems to work fine.

    So I don’t know who changed what as of yet, but either Divi theme or this plugin changed something and now they’re conflicting for me… which means no one can check out using PayPal.

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  • Thread Starter Benbodhi

    (@benbodhi)

    The error I got was the generic “Oops, there was a temporary payment error. Please try another payment method or contact us to complete your transaction.”

    Debug logs had nothing.

    The good old deactivate everything and test one by one did the trick to find the culprits… but now to find the fix.

    Plugin Support Raif D. a11n

    (@rdeari)

    Hi @benbodhi !

    Thank you for sharing this with us.

    Can you please reach out to Divi developers with your findings? They are the best source of support for this case!

    Thank you!

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