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  • Resolved harisprijepolje

    (@harisprijepolje)


    4 years, 3 months ago

    Last few weeks i try to conect my WC to Facebook but without success.
    Every time i get the same massage:
    Oops, something went wrong.
    This may be because of a technical error that we’re working to get fixed. Try reloading this page.
    Reporting this problem make no diferens
    So now i try help here.
    My sistem report:

    
### WordPress Environment ###

WordPress address (URL): https://stilex.rs
Site address (URL): https://stilex.rs
WC Version: 4.7.1
REST API Version: ? 4.7.1
WC Blocks Version: ? 3.6.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.7.2
Log Directory Writable: ?
WP Version: 5.5.3
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: bs_BA
External object cache: –

### Server Environment ###

Server Info: Apache/2.4.46 (FreeBSD) mpm-itk/2.4.7-04 PHP/7.4.11
PHP Version: 7.4.11
PHP Post Max Size: 200 MB
PHP Time Limit: 180
PHP Max Input Vars: 5000
cURL Version: 7.72.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.27-MariaDB-log
Max Upload Size: 200 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.7.1
WC Database Prefix: wp_pred_stilex_rs_
Ukupna veli?ina baze podataka: 54.14MB
Veli?ina podataka baze podataka: 36.65MB
Indeks veli?ina baze podataka: 17.49MB
wp_pred_stilex_rs_woocommerce_sessions: Data: 0.09MB + Index: 0.02MB + Engine InnoDB
wp_pred_stilex_rs_woocommerce_api_keys: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_pred_stilex_rs_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pred_stilex_rs_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_pred_stilex_rs_woocommerce_order_items: Data: 0.13MB + Index: 0.06MB + Engine InnoDB
wp_pred_stilex_rs_woocommerce_order_itemmeta: Data: 1.52MB + Index: 2.06MB + Engine InnoDB
wp_pred_stilex_rs_woocommerce_tax_rates: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_pred_stilex_rs_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_pred_stilex_rs_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pred_stilex_rs_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_pred_stilex_rs_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pred_stilex_rs_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pred_stilex_rs_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_pred_stilex_rs_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pred_stilex_rs_actionscheduler_actions: Data: 2.02MB + Index: 0.92MB + Engine InnoDB
wp_pred_stilex_rs_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pred_stilex_rs_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pred_stilex_rs_actionscheduler_logs: Data: 1.44MB + Index: 0.67MB + Engine InnoDB
wp_pred_stilex_rs_aiowps_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pred_stilex_rs_aiowps_failed_logins: Data: 7.52MB + Index: 0.00MB + Engine InnoDB
wp_pred_stilex_rs_aiowps_global_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pred_stilex_rs_aiowps_login_activity: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_pred_stilex_rs_aiowps_login_lockdown: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pred_stilex_rs_aiowps_permanent_block: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pred_stilex_rs_bp_activity: Data: 0.02MB + Index: 0.16MB + Engine InnoDB
wp_pred_stilex_rs_bp_activity_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pred_stilex_rs_bp_invitations: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
wp_pred_stilex_rs_bp_notifications: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_pred_stilex_rs_bp_notifications_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pred_stilex_rs_bp_xprofile_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pred_stilex_rs_bp_xprofile_fields: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_pred_stilex_rs_bp_xprofile_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pred_stilex_rs_bp_xprofile_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pred_stilex_rs_cjl_bdemail_unsubscribe: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pred_stilex_rs_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pred_stilex_rs_comments: Data: 1.23MB + Index: 0.47MB + Engine InnoDB
wp_pred_stilex_rs_gde_profiles: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_pred_stilex_rs_gde_secure: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_pred_stilex_rs_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pred_stilex_rs_mo_openid_linked_user: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pred_stilex_rs_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pred_stilex_rs_options: Data: 6.09MB + Index: 0.23MB + Engine InnoDB
wp_pred_stilex_rs_postmeta: Data: 4.52MB + Index: 5.91MB + Engine InnoDB
wp_pred_stilex_rs_posts: Data: 2.45MB + Index: 0.41MB + Engine InnoDB
wp_pred_stilex_rs_responsive_menu: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_pred_stilex_rs_signups: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_pred_stilex_rs_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pred_stilex_rs_social_users: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pred_stilex_rs_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pred_stilex_rs_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pred_stilex_rs_term_relationships: Data: 0.11MB + Index: 0.05MB + Engine InnoDB
wp_pred_stilex_rs_term_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_pred_stilex_rs_usermeta: Data: 2.52MB + Index: 3.97MB + Engine InnoDB
wp_pred_stilex_rs_users: Data: 0.11MB + Index: 0.08MB + Engine InnoDB
wp_pred_stilex_rs_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pred_stilex_rs_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pred_stilex_rs_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pred_stilex_rs_wc_customer_lookup: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wp_pred_stilex_rs_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pred_stilex_rs_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pred_stilex_rs_wc_order_product_lookup: Data: 0.11MB + Index: 0.06MB + Engine InnoDB
wp_pred_stilex_rs_wc_order_stats: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
wp_pred_stilex_rs_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pred_stilex_rs_wc_product_meta_lookup: Data: 0.08MB + Index: 0.13MB + Engine InnoDB
wp_pred_stilex_rs_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pred_stilex_rs_wc_tax_rate_classes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pred_stilex_rs_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pred_stilex_rs_wplc_actions_queue: Data: 1.52MB + Index: 0.59MB + Engine InnoDB
wp_pred_stilex_rs_wplc_chat_msgs: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
wp_pred_stilex_rs_wplc_chat_ratings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pred_stilex_rs_wplc_chat_sessions: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
wp_pred_stilex_rs_wplc_chat_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pred_stilex_rs_wplc_custom_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pred_stilex_rs_wplc_departments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pred_stilex_rs_wplc_offline_messages: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_pred_stilex_rs_wplc_quick_responses: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pred_stilex_rs_wplc_roi_conversions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pred_stilex_rs_wplc_roi_goals: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pred_stilex_rs_wplc_webhooks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pred_stilex_rs_yoast_indexable: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_pred_stilex_rs_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_pred_stilex_rs_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pred_stilex_rs_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pred_stilex_rs_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

### Post Type Counts ###

attachment: 227
bp-email: 15
cjlbdemails: 1
custom_css: 2
jetpack_migration: 2
jp_img_sitemap: 2
jp_sitemap: 2
jp_sitemap_master: 2
jp_vid_sitemap: 2
mc4wp-form: 1
nav_menu_item: 60
page: 60
post: 3
product: 37
product_variation: 514
revision: 407
shop_order: 750
wpcf7_contact_form: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (31) ###

All In One SEO Pack: od All in One SEO Team – 3.7.1
All In One WP Security: od Tips and Tricks HQ
Peter Petreski
Ruhul
Ivy – 4.4.4

Birthday Emails: od Carman Lawrick – 1.2.3
Business Hub Toolbox: od Rigorous Themes – 1.0.4
Code Snippets: od Code Snippets Pro – 2.14.0
Contact Form 7: od Takayuki Miyoshi – 5.3
GDPR Cookie Consent: od WebToffee – 1.9.4
Customizer Export/Import: od The Beaver Builder Team – 0.9.2
Email Users: od Mike Walsh & MarvinLabs – 4.8.8
Facebook for WooCommerce: od Facebook – 2.2.0
FancyBox for WordPress: od Colorlib – 3.2.9
Google Doc Embedder: od Kevin Davis – 2.6.4
GTranslate: od Translate AI Multilingual Solutions – 2.8.60
Insert Headers and Footers: od WPBeginner – 1.4.6
Jetpack by WordPress.com: od Automattic – 9.1
Google Ads & Marketing by Kliken: od Kliken – 1.0.6 – Instalirana verzija nije testirana s aktivnom verzijom WooCommerce 4.7.1
Loco Translate: od Tim Whitlock – 2.4.6
Lucky Orange | Chat, heatmaps, polls, visitor recordings, live analytics.: od LuckyOrange.com – 1.98
Social Login, Social Sharing by miniOrange: od miniOrange – 7.4.1
Nextend Social Login: od Nextendweb – 3.0.26
Official Facebook Pixel: od Facebook – 2.2.1
PDF Embedder: od Lever Technology LLC – 4.6.1
PDF Thumbnails: od Stian Liknes – 2.2.0
POWr Banner Slider: od POWr.io – 1.6.3
Premmerce: od premmerce – 1.3.14 – Instalirana verzija nije testirana s aktivnom verzijom WooCommerce 4.7.1
Really Simple SSL: od Really Simple Plugins – 4.0.3
Responsive Tabs For WPBakery: od vcaddon – 1.1
Simple CSS: od Tom Usborne – 1.1.1
WooCommerce Admin: od WooCommerce – 1.7.2
WooCommerce: od Automattic – 4.7.1
3CX Live Chat: od 3CX – 9.1.2

### Inactive Plugins (1) ###

Premmerce Brands for WooCommerce: od premmerce – 1.2.10 – Instalirana verzija nije testirana s aktivnom verzijom WooCommerce 4.7.1

### Settings ###

API Enabled: ?
Force SSL: –
Currency: RSD (рсд)
Currency Position: right
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

INTERNET PRODAVNICA: #300 - /internet-prodavnica/
Korpa: #301 - /korpa/
Blagajna: #302 - /kasa/
Moj ra?un: #303 - /moj-nalog/
Odredbe i uvjeti: ? Stranica nije postavljena

### Theme ###

Name: Business Hub Pro
Version: 1.0.1
Author URL: https://rigorousthemes.com/
Child Theme: ? – Ako ste modificirali WooCommerce ili mati?nu temu koju niste osobno napravili
preporu?ujemo da koristite Pod-temu (Child theme). Vidi: Kako kreirati Pod-temu

WooCommerce Support: ?

### Templates ###

Archive Template: Va?a tema ima woocommerce.php datoteku. Ne?ete mo?i nadja?ati woocommerce/archive-product.php prilago?eni predlo?ak jer woocommerce.php ima prioritet nad archive-product.php datotekom. To ima za cilj sprije?iti probleme prikaza.
Overrides: –

### Action Scheduler ###

Dovr?i: 983
Oldest: 2020-10-27 12:52:22 +0000
Newest: 2020-11-27 11:08:50 +0000

Na ?ekanju: 1
Oldest: 2020-11-27 12:08:50 +0000
Newest: 2020-11-27 12:08:50 +0000

    I hope u can help me ??
    best regards

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi there @harisprijepolje!

    Here are some requirements to pass this error screen:

    1. The wc_facebook_external_business_id WordPress option cannot be blank or contain non-Latin characters. It must not exist at all in the database or must contain some value. Ex: store-name-ouh3ylhlrnm0j ← make sure that this is unique.

    This can be found in a few ways:
    – in the wp_options table in the database
    – on the options page in the website at https://<your-site>/wp-admin/options.php
    – The external business ID is also passed in the URL of the “Get Started” button

    2. The default WooCommerce currency must be supported by Facebook https://www.facebook.com/business/help/151451521590943?id=738655959856647

    I hope that’s helpful and points you in the right direction. Let us know if you have more questions.

    dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hey @harisprijepolje

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thanks,

    Thread Starter harisprijepolje

    (@harisprijepolje)

    I just change the currency in wordpress and connect my site and Facebook

Viewing 3 replies - 1 through 3 (of 3 total)
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