‘Oops. Something went wrong…’

  • Resolved suddensway

    (@suddensway)


    7 years, 10 months ago

    Hi there
    My client has recently discovered this error.
    I’ve gone through lots of things after searching the forum but to no avail:

    • Using latest MailChimp for WordPress Lite plug in version 2.3.12
    • Regenerated the API key
    • Did the Renew Mailchimp Lists

    All I ever get is the error message “Oops. Something went wrong. Please try again later.”

    The sign up form appears at the bottom of all pages at https://www.theyogaroot.com

    many thanks

Viewing 5 replies - 1 through 5 (of 5 total)

  • I got that message too using the same app, as well as ‘Configuration error.’ The message fluctuates between 3 different types.

    Plugin Contributor Lap

    (@lapzor)

    Hi,

    The Oops… error usually means there is a required field value missing form the form.

    Please take a look here for the most common solutions: https://mc4wp.com/kb/fix-the-oops-something-went-wrong-error/

    If you refreshed the lists and a required field is not added to the form at all it will show up as a red button above the form editor.

    Hope that helps,

    The log is showing:
    ERROR: Form 7317 > MailChimp API error: 400 Bad Request. Your merge fields were invalid.
    – MMERGE4 : Please enter a value

    What is the MMERGE4 field?

    Plugin Contributor Lap

    (@lapzor)

    Hi,

    hHat is one of the fields you created in your MailChimp list and it is set to be required but was not included in your form.

    Please take a look at: https://mc4wp.com/kb/fix-the-oops-something-went-wrong-error/
    It will show you where you can see those fields in your MailChimp account etc.

    Hope that helps,

    Plugin Contributor Lap

    (@lapzor)

    Closed as resolved because we did not receive any reaction for awhile.
    If you still need our help, or if you have a similar problem, please open a new topic. Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘‘Oops. Something went wrong…’’ is closed to new replies.