Only visible when logged in

  • Resolved qblackfoxp

    (@qblackfoxp)


    2 years, 4 months ago

    Everything works as it should when I am logged into my wordpress site. The page is published and everything. But, if I open it in incognito, on my phone, or on any other computer, the site loads to a blank screen. The scrollsequence just doesn’t show up on any screen size when not logged in.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jamie

    (@jamie00)

    Hi?@qblackfoxp

    Thanks for using Scrollsequence. I understand you’re having issues, I’m happy to help you out.

    I checked the page you shared with us, and the Scrollsequence?seems to be working fine on my end (not logged in, both on default and incognito browsers). See:?https://share.getcloudapp.com/v1uOq8Dn

    I also tried it on my mobile, and it works as well. See:?https://share.getcloudapp.com/yAu1emZm

    Could you please confirm if this isn’t the case for you now? If so, try clearing the?cache on your browser, caching plugin (if you’re using one), and as well as any site level caching, and see if that helps.

    Looking forward to your response.

    Kind regards,
    Jamie

    Thread Starter qblackfoxp

    (@qblackfoxp)

    Yes, it does work now. I ended up fixing the issue. I accidentally used full quality jpg pictures. It worked after converting them to webp. So it would let me see the site because it just had the full quality images cached, but on another browser or computer, it would just take way too long to load. Hope this can help someone else out in the future.

Viewing 2 replies - 1 through 2 (of 2 total)
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