• Resolved thelyall

    (@thelyall)


    Hello,

    I have checked all other related support topics on this issue and checked all settings in the troubleshooting/guide pages. I can confirm that webp versions exist (they can be accessed directly by adding .webp to the file name) and about 50% of the images on the page are being correctly served as webp. However the other 50% are still being served as jpeg even though they are called in the same way as those that are webp, and the webp files exist.

    I have tried regenerating and clearing all caches (local and Cloudflare) and the browser is fine, as half the images are being served correctly.

    Any ideas why not all of the images are showing as webp? I can confirm that the webp option has always been enabled and the files do exist (and can be accessed) they are just not always being served.

    Thanks

    • This topic was modified 2 years, 5 months ago by thelyall. Reason: change http link to https

    The page I need help with: [log in to see the link]

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Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Only some webp images not being served even though they exist’ is closed to new replies.