Only Some Reviews Being Displayed

  • Resolved arnav11

    (@arnav11)


    4 months, 2 weeks ago

    Hi,

    I am facing an issue with the display of reviews on some my webpages. On this page ( https://bhutantropicaltoursandtravel.com/2024/06/20/cultural-tour-8-days/ ) for instance, there are 3 reviews which have been submitted, but none of them are displaying.

    View post on imgur.com
    View post on imgur.com
    3 Screenshots Here

    I have also tried some of the troubleshooting steps – activating and deactivating my Site Reviews plugin, deactivating all my plugins except for Site Reviews, running the Repair Tools, checking for invalid code snippets/custom functions in my functions.php file, etc. Nothing seems to be helping. I am also attaching screenshots of my Site Reviews Settings:

    View post on imgur.com
    5 Screenshots Here

    Could someone help me resolve this?

    Thanks

    • This topic was modified 4 months, 2 weeks ago by arnav11.

    The page I need help with: [log in to see the link]

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  • Thread Starter arnav11

    (@arnav11)

    I finally figured out the issue. I used a plugin called Connect to Mobile to create separate mobile page versions of the desktop pages. Due to this, the desktop and mobile pages had separate Post IDs. So reviews being submitted through mobile were only being displayed on the mobile page, and the same for desktop. I assigned all the reviews to the desktop page Post ID for both desktop and mobile, and now the same reviews are displaying consonantly on both desktop and mobile. Issue resolved.

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