Only problems, unstable, crashes website

  • alfy40

    (@alfy40)


    3 months ago

    I honestly don’t know how this plugin is so highly voted. The conspiracy theorist in me believes the reviews must be mostly fake. It isn’t possible.

    I am very reluctant to give negative reviews in general; I almost never do. But the discrepancy between the rating of this plugin and my actual experience with it compels me to do so.

    It is bloatware, unstable, crashes the website producing critical errors, and up to the moment I tried to deactivate it, was giving me problems. So many errors in the debug log … latest one was this:

    PHP Fatal error: Uncaught Error: Class “Sonaar_Music_Admin” not found in …/wp-content/plugins/sonaar-music-pro/admin/class-sonaar-music-pro-admin.php:1329

    I’m running latest version of WordPress with a very well-known theme. Nothing exotic about my installation at all.

    • This topic was modified 3 months ago by alfy40. Reason: typo
Viewing 1 replies (of 1 total)
  • Plugin Author sonaar

    (@sonaar)

    Hi @alfy40

    Thank you for taking the time to share your experience with our MP3 Audio Player Pro plugin. We deeply value all feedback, and we’re sorry to hear about the issues you’ve encountered

    One of our best qualities is our technical support, and since you are a Pro customer, you have access to our premium chat support. You can reach us directly by clicking the chat bubble on the bottom right of our website at https://sonaar.io.

    I’m confident that we can resolve this issue in just a minute. From what you’ve described, it seems the Pro plugin may not have been installed correctly, but I’d like to confirm after checking your site. If you could reach out to us via the chat support or by email, we’ll prioritize resolving this for you right away.

    We’re here to ensure you have the best experience possible and hope to turn this around for you.

    Looking forward to assisting you soon.

    Best regards,

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this review.