Only Partially Working

  • Resolved PuzzlesFrustrateAndDelight

    (@puzzlesfrustrateanddelight)


    3 weeks, 4 days ago

    Hi,

    The plugin free version used to work fine. Great plugin. I will update to pro at some point. Now it’s only partially working.

    If you go here you’ll see the jpegs background change on toggle. Just click on a top row button for the popup.

    https://allawakening.com/now-showing/

    Yet if you go here to watch a movie it no longer hides or darkens the movie cinema. This is actually a full size Background image to look like a cinema, taken from the original theme. It used to be when you clicked the toggle that the BG image disappeared thus lights out in the cinema.

    It still changes menu/text to orange as it should.

    https://allawakening.com/premiere-cinema/

    I’ve tried deactivating each other plugin. If I use the 2nd to last update version I get what I’ve described here. If I try the new version it stops working completely. I’ve also tried PHP version 8.1 and 8.2. Theme won’t work yet on 8.3. Nothing changes. Even after flushing the browser cache (brave) and my plugin cache and minify. Also switching minify off – no change.

    All plugins plus theme and WP are up to date.

    Kind Regards

    Brett Young

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter PuzzlesFrustrateAndDelight

    (@puzzlesfrustrateanddelight)

    PS: Strange, now…

    https://allawakening.com/now-showing/

    No longer works when logged out!

    Plugin Support Md. Ibrahim Khalil

    (@mdibrahimk48)

    Hi Brett,

    Thank you for your detailed description. However, we’re still not fully clear about the issue.

    Could you share a screen-recorded video demonstrating the problem? This will help us understand it better and provide the necessary support.

    Looking forward to your response.

    Thread Starter PuzzlesFrustrateAndDelight

    (@puzzlesfrustrateanddelight)

    Hi,

    I’m on a mobile for now with no more room for apps so I can’t make a video. Just imagine the curtains on the side and the seats all switched off like a darkened movie. That’s what used to happen as it’s a full screen BG image.

    But now toggling makes no difference to that. As well as the Youtube video you can still see the seats and curtains at the side. In light or dark mode.

    Kind Regards

    Brett

    Thread Starter PuzzlesFrustrateAndDelight

    (@puzzlesfrustrateanddelight)

    Hi,

    Sorry, issue was related to the theme. Working fine with other themes.

    Regards, Brett

Viewing 4 replies - 1 through 4 (of 4 total)
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