• Resolved sandra2018

    (@sandra2018)


    I’ve looked at all the settings but I can’t figure out why only the very first slide is showing. I have loaded up all the images into lots of slides. All my plugins are up to date. I’ve got the pro version.

    Thanks.

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Depicter Support

    (@depicter1slider1support)

    @sandra2018

    Hi,

    Thank you for contacting us.

    I checked your page and it seems that the Depicter is not active on your website. Can you please check that? 

    Regarding the problem that you mentioned, generally a JS error can interfere with the functionality of the slider and that could be because of a third-party plugin conflict or something like that.

    Please activate the Depicter and I will check your page for more details. Also please check our guidelines for troubleshooting this kind of issue:

    https://docs.depicter.com/article/287-troubleshoot

    Plugin Contributor Depicter Support

    (@depicter1slider1support)

    Hi there,
    It has been a long time since your last reply so I mark it as a resolved one if still got an issue please submit a new ticket.

Viewing 2 replies - 1 through 2 (of 2 total)
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