only one image per color

Well, and the variants don’t change in the shop when they are selected. This means that you cannot add the variants to your shopping cart from the shop page. This means that the customer does not see what he has selected. I selected another theme that is exactly the same.

• This reply was modified 6 months ago by natsshop.

I’m a little further along with the problems now and have been able to change the partial invisibility of the variant images. But one problem remains: the preview images of the variants do not change on the shop page when you select them. The plugin blocks the swap image function of Astra Pro. Even normal products, without variants, swap image no longer works. Here is the link to the staging page. https://klon.nats-shop.com/damen-und-herren-unisex/
I have a solution to the problem with one image for many products.

• This reply was modified 6 months ago by natsshop.
• This reply was modified 6 months ago by natsshop.

Hello @natsshop,

Greetings for the day!

I was able to see the issue on your site. I tried to replicate the problem on my test site with Astra Pro installed but could not replicate the issue on the shop page.

Could you share any specific replication steps that would be helpful? You can also share the screen recording with us if possible.

Looking forward to hearing from you.

Best Regards,

Hello Aamir,

many greetings and thank you for wanting to help me. Pictures of my settings. Otherwise the settings react. If I switch to Attributes Limit, then I see the change. I also changed the theme and had the same problem. If I change the Astra Pro settings to Product Image Hover Style to “Zoom Fade” in the Customizer, then the product images react, but nothing changes when I click on the variant images. In Astra pro the settings under Product Image Hover Style: Fade, Zoom, Zoom Fade work, the main images change, but the variants do not react. I tried all swatch positions, unfortunately no change. Best Regards Gisela
https://klon.nats-shop.com/wp-content/uploads/2024/06/vs.jpg
https://klon.nats-shop.com/wp-content/uploads/2024/06/vs1.jpg
https://klon.nats-shop.com/wp-content/uploads/2024/06/vs2.jpg
https://klon.nats-shop.com/wp-content/uploads/2024/06/vs3.jpg
https://klon.nats-shop.com/wp-content/uploads/2024/06/vs4.jpg
https://klon.nats-shop.com/wp-content/uploads/2024/06/vs5.jpg

I have it!! It’s CleverReach!! I had already disabled the usual suspects. It would never have occurred to me in my life, that a plugin, that had absolutely nothing to do with the look and function of a website would hinder the process. This taught me again to think, that there is no way it can be a certain plugin. I’m now contacting CleverReach so that they can change something. Because for now I can’t do without it. Thank you again.

But it would be great if you built a way into the plugin in the future, that i can have several of the same attributes. As written: I have several black glasses and pasted the pictures. I can’t use just one image for the different black glasses. So now I need to give each black pair of glasses a different attribute, so that I can insert a different image for each black pair of glasses.

Me again, sorry. Why it didn’t occur to me that it couldn’t be another plugin. I had previously activated another Variation swatch plugin. But i have to activate two plug-ins and I didn’t like that. But: The plugin that was activated before had no problems with CleverReach. What could be the reason, which script, etc. the CR and your plug-in are having such problems with? Because another plug-in had no problems here either. Oh, I just see that the variants now change with a click, but Astra’s swap on hover function not works. Is it wanted like that? Yes, I see in the console that the img.show-on-hover function is gone as soon as your plugin is activated. So your plugin uses the show on hover function, even for products that have nothing to do with the set attribute. But I don’t like it that way. How can I change this?

• This reply was modified 5 months, 4 weeks ago by natsshop.
• This reply was modified 5 months, 4 weeks ago by natsshop.

Hello @natsshop,

Thanks for writing back.

Apologies for the delay in response. Can you please open a support ticket in our support forum and share the details there?

You can open a support ticket from here.

This will allow us to closly look into the issue you are facing.

Best Regards,

Hello @natsshop,

As per my colleague’s request to contact us through the support forum, I am going to mark this thread as resolved.

However, please feel free to start a new thread if you have any further questions or require additional assistance in the future.

We’re here to help whenever you’re ready to continue.

Thank you for your understanding and cooperation.