Only Mobile Display – Critical Error on Website Issue

  • Resolved ellenwoods

    (@ellenwoods)


    4 months, 3 weeks ago

    Voucher Code: Judge2025

    All of our courses are displaying in mobile view even through the rest of our site pages are displaying fine. This is a critical issue that needs immediate help.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Nick Mariano

    (@reddotinmotion)

    Hi @ellenwoods,

    I can see that there is a message saying “There has been a critical error on this website.” In this case,we need to find the exact error message causing this. To find that, please enable debug mode , debug logging, and debug display on your website. To do that, please follow the instructions in lifterlms.com/docs/how-to-debug-a-white-screen/#both.

    Once debug is enabled, please visit the affected courses again so you can see the PHP error that is crashing your site. This PHP error will help us identify whether it is a theme or plugin that is causing the crash, or something else.

    Plugin Support Nick Mariano

    (@reddotinmotion)

    Hi @ellenwoods,

    Could you please let us know if the issue is resolved? As we haven’t had any response in over a week, I am going to mark this thread as resolved. Please reopen or post a new thread if you require further assistance.

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.