• Resolved bob

    (@dannyotoole)


    Hi,

    When i run google lighthouse or pagespeed insights the helpie css file gets flagged for slowing up my site. Could this be because it might be loading the css file onto every page on the site and not just pages where the faq is on? What would the solution to this be?

    Thnaks.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi @dannyotoole ,

    Can you please send me your website URL? I will test it and will get back to you soon.

    Kind Regards.

    Hi @dannyotoole ,

    Ideally, we are loading our CSS and JS scripts on every pages as the user might use our shortcodes on any page. Anyhow, this would not bring any drastic change in the performance of your site. Please let me know if you could see our files causing much difference in the loading time of your site.

    However, we do have this in our backlog already to load our scripts only on pages where the FAQ’s are used. I will make sure to let you know once this is pushed up.

    Kind Regards.

    This does need to be addressed asap!

    Helpie faq loads on shop_order page scans orders and MySQL tmp file is huge !

    disabling helpie faq sorts my order page out and loads faster !

    Please have and option in settings to disable on admin pages

    WordPress database error Error writing file '/var/tmp/MYaFvuHB' (Errcode: 28 - No space left on device) for query SELECT post_id, meta_key, meta_value FROM wp_postmeta WHERE post_id IN (200862,180546,180545,180544,180543,180542,180212,177459,177458,177457,128369,73840,120619,112797,112793,112790,112787,112784,112781,112778,112646,112517,112484,112443,112434,112430,105929,19695,99493,99241,19655,19654,944,943,592,81403,79735,79731,75084,75082,75080,73131,73129,67761,61899,40610,38815,33523,21200,21191,21176,21169,18214,10266,10260,10258,9808,3644,2668,2665,2663,2661,2659,2649,2641,2637,2627,2623,1817,1794,1787,1780,1771,1767,1754,1663,1657,502,490,464,458,455,443,431,229) ORDER BY meta_id ASC made by require('wp-blog-header.php'), require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('init'), WP_Hook->do_action, WP_Hook->apply_filters, Helpie_FAQ->init_hook, Helpie_FAQ->load_widgets, HelpieFaq\Features\Faq\Faq_Model->get_fields, HelpieFaq\Features\Faq\Fields_Model->get_fields, HelpieFaq\Features\Faq\Fields_Model->get_products_field, HelpieFaq\Includes\Repos\Faq_Repo->get_options, HelpieFaq\Includes\Woo_Integrator->get_products_option, get_posts, WP_Query->query, WP_Query->get_posts, update_post_caches, update_postmeta_cache, update_meta_cache

    Hi @prodograw ,

    Sorry about that.

    We will fix this asap. I will make sure to let you know once there is a fix pushed up.

    Kind Regards.

    Hi @prodograw ,

    The query that you mentioned are just cache. This won’t have any direct relation to your performance.

    We would try removing some queries that are not needed. But some cannot be removed as those are required for Guttenberg FAQ blocks.

    Also, please try clearing your server cache. Also check your server memory. Regarding your error, please check if this helps: https://community.powerbi.com/t5/Desktop/Errcode-28-No-space-left-on-device/td-p/1317031

    Kind Regards.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Only Load Helpie FAQ css on pages where its needed’ is closed to new replies.