Only lets me generate report for two clients then stops

  • Resolved nanny7

    (@nanny7)


    5 years, 2 months ago

    Hi I tried on chrome and firefox and this happens a lot if I try to do more than a couple of clients then it won’t generate reports, it gets stuck. How to fix, wastes my time trying to do it over and over again.
    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi there,
    We got a huge influx of tickets, and we’re doing our best to get back to everyone as soon as we can. I’m sure someone from our Customer Support team will get back to you soon.
    Best regards,

    Thread Starter nanny7

    (@nanny7)

    Hi I haven’t heard from anybody as yet, I hope it gets resolved as my clients are waiting for their reports and I can’t download them.

    Hi there,

    I just replied to your ticket, and I need a bit more details in order to replicate the issue. After that, I’ll troubleshoot this for you and hopefully, reports will be sent in no time. ??

    Kind regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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