Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author cubecolour

    (@numeeja)

    what happens

    1. when all other plugins are temporarily deactivated
    2. The theme is temporarily switched to the default twentyfifteen theme?
    Thread Starter sergyF

    (@sergyf)

    hi thanks for reply

    When the other plugins are deactivated, don’t works

    but when I switch to default theme works perfectly

    Plugin Author cubecolour

    (@numeeja)

    This indicates that the issue is not caused by the plugin, but by the theme. A script in your theme probably has a problem causing javascript to stall.

    Your site loads 19 linked scripts plus a bunch of inline javascript, selectively disabling the scripts in the theme individually may help you isolate which one is causing the problems.

    As you are using a commercial theme from themeforest, you need to request support from your theme vendor to investigate this further.

Viewing 3 replies - 1 through 3 (of 3 total)
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