Hi @colyz93
I can see two JavaScript errors on your site, which you can check like this:
https://smartslider.helpscoutdocs.com/article/1935-troubleshooting-with-your-browser#jserror
JavaScript errors stop every other JavaScript code on the page and prevent them from working, so they need to be solved.
The error on your site is:
Uncaught ReferenceError: jQuery is not defined
the first instance seems to be related to Rocket Loader. The second points to this Autoptimize file:
wp-content/cache/autoptimize/js/autoptimize_529440641a4a6fc7cd6d9794621d36cd.js
These both seem to happen because the jQuery call is made after Rocket Loader’s and Autoptimize’s JS file.
Since you’re using Autoptimize, I don’t think this would help. Unfortunately, I’m not really familiar with Rocket Loader. Do they have some kind of cache that you can clear? I recommend clearing that.
Also, try clearing Autoptimize’s cache to ensure that it contains the latest codes for the slider.
Looking at the slider’s codes, I noticed that some kind of 3rd party lazy loading plugin modifies our code and messes up the images completely. In most cases lazy loading plugins have option to exclude images by class, so try to exclude our images, which have the “.n2-ow” class.