Only fake numbers showing

  • Resolved qaliceofspades

    (@qaliceofspades)


    6 years, 10 months ago

    Currently if I set a fake number that will show up, but if I set “Display custom sales number on frontend?” to zero it shows nothing. I KNOW I have sold a few of each of these items, but on the edit product page it thinks I’ve sold zero, so I think that is likely the issue.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Shiva Shanker Bhatta

    (@shivashankerbhatta)

    Yeah, we’ve excluded “zero sales” and that is one of the listed features of the plugins. Have you ever noticed the line under the plugins features sections, it states;
    Zero Sales – This functionality has been disabled for the 0-sold products and would be automatically added if the total sales of the specific product exceed and equals to 1.

    Thread Starter qaliceofspades

    (@qaliceofspades)

    No, that’s not the problem. WooCommerce reports show that this product has 50 units sold, but when I hit the button to edit the product, at the top right of the page in the Total Sales purple box it still says “0 items sold”.

    Plugin Author Shiva Shanker Bhatta

    (@shivashankerbhatta)

    In that case, we need to debug the issue first. Since, the total sales calculation has been derived from the WooCommerce’s native table data, there might be some conflicts in stored data also. Without a depth debug, we could recommend/suggest any solution.

    Thread Starter qaliceofspades

    (@qaliceofspades)

    Thanks so much for looking into it! If this gets fixed please let me know? (I’m guessing the newest Woo update might have broken something.)

Viewing 4 replies - 1 through 4 (of 4 total)
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