Only exports 3301 products and Permalinks not showing

  • Resolved andre7775

    (@andre7775)


    7 years, 3 months ago

    Hello, I have installed the trial version of the plugin and have came across two issues so far:

    1. My image URL’s are the permalinks. Permalinks don’t export? I don’t see that as an opinion.

    2. I have 10,000 products but the plugin only exported 3301 products. Also theirs an error message at the bottom of the excel feed. Please see below

    <b>Fatal error</b>: Allowed memory size of 268435456 bytes exhausted (tried to allocate 65536 bytes) in <b>/home3/wae4ge0adaka/public_html/wp-includes/wp-db.php</b> on line <b>2416</b><br />

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)

  • Hello Andre,

    This error comes when you have less PHP memory allocated to your site.
    Please try increasing the memory limit.

    If you face the same issue, Please raise a request to our expert team HERE
    We will help you in fixing the issue.

    Regards,
    Veeresh
    Team XA

    Thread Starter andre7775

    (@andre7775)

    Ok, thank you for your response. I’ll look into that.

    In the mean-time could you tell me why permalinks don’t export? These are my Landing page URL’s.

    Hello Andre,

    Our Basic version of the plugin will support export of Product Permalink.
    If you are unable to export it, We need to check the issue in detail.
    please raise a request here: https://support.xadapter.com/hc/en-us
    Our expert team will help you in analyzing and fixing the issue if any.

    Regards,
    Veeresh
    Team XA

    Thread Starter andre7775

    (@andre7775)

    Thank you for the follow-up. I just found out that I’ll need to upgrade my hosting to fix this and I don’t want to do that. I have 10,000 products and can only export 3,000.

    So my question to you is, is it possible for me to exports 1-3,000 products at once, then 3,001 – 6,000, then 6,001 – 9,000, then 9,001 -10,000? Then just combined all of those?

    Hello Andre,

    Yes, you can export your product by setting “offset” and “limit”
    in that case, you can import products in batches of 3000 products at a time and later on merge the CSV.
    Please see the screenshot shared here: https://snag.gy/9yaOk0.jpg
    Hope that helps. Let us know if you have any queries.

    Regards,
    Veeresh
    Team XA

    Thread Starter andre7775

    (@andre7775)

    Awesome, can I import them that way too? or do I need to import in batches like I do for export?

    Hello Andre,

    Yes, You can import in batch. you need to have CSV of 3000 products at a time.
    but, as such, there is no settings in plugin page to do that while importing.

    Regards,
    Veeresh
    Team XA

    Thread Starter andre7775

    (@andre7775)

    Ok, wont my 3,000 import batches delete the previous 3,000 import batch ? Or do they stack on top of each other so to speak?

    Hi Andre,

    No, It will not delete previously imported products.i
    Because your products will be having different IDs and SKUs so those will be treated as new products and import will happen to those products.

    Regards,
    Veeresh
    Team Xa

    Hi @andre7775,

    Hope your query was answered.
    You can always drop in a message here.

    Regards,
    Ando
    Team XA

Viewing 10 replies - 1 through 10 (of 10 total)
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