Only Dependency type “Purchase” works

  • jvicent

    (@jvicent)


    1 year ago

    Hello,

    I am having a problem that is driving me crazy.

    When configuring a Simple Product, only the ‘Purchase’ dependency works. Ownership dependency does NOT work.

    The purpose is to configure that the product “Swimming Course” cannot be purchased without having previously purchased “Reservation: Swimming Course”. I don’t think it’s difficult, but I’m not getting it. Even if I buy the “Reservation: Swimming Course” product, it doesn’t allow me to buy “Swimming Course”.

    I have tested with NO other plugins than WooCommerce, Really Simple SSL and WooCommerce Product Dependencies. I have also tested with several of the most important themes such as Astra, Zigcy Lite and Tyche among others.

    I don’t know how to proceed or if I’m doing something wrong.

    I am generating a test page with all the needs that I can think of in order to set up the official website. Purchases are in test mode, so you can generate as many users as you want, in case you want to try it. I will be attentive to mark the orders as “completed”.

    I await your help.

    WordPress: 6.4.1
    WooCommerce: 8.3.0
    WooCommerce Product Dependencies: 1.2.8

    Thank you. Best regards.

    • This topic was modified 1 year ago by jvicent. Reason: Change URL

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • I am having a similar problem. I have my dependencies set to be purchase or owned. The purchase is working. we need the main product to be in the cart and paid for at the same time to allow any other items to be added to the cart.

    However if I come back at another time and login with my password etc. Although I “own” the main product, the other items are remaining un purchaseable. I thought the plugin was supposed to recognise when I OWN the master product and let me bypass the restriction. I get my message to login but then when I add the restricted product to the cart the restriction message remains.

    This is a test site.

    You can purchase the main program for 0 with the coupon testing123%100

    There are no real products here

    https://darkslateblue-raven-997565.hostingersite.com/

    Hello friends,

    Did you find any solution to this problem?

    Do you know of another plugin that works similar to this one?

    I look forward to your kind comments!

    kind regards

    Hello,

    Got the same problem.. And cant find a similar plugin.
    I hope someone can help with the issue. Would be really appreciate it.

    Kind regards, Sander

    wilabudi

    (@wilabudi)

    The same problem happens in my website. I need the ownership configuration. Please help.

    Brian T. a11n

    (@brianmitchtay)

    Howdy! I’m sorry to hear that several of you are running into this same issue. I’ve set up a local testing site and have not been able to replicate the problem. After purchasing the required product I am then able to purchase the product with the ownership dependency.

    If you’re able, can you put together your specific reproduction steps for not having the “Ownership” dependency work (On a clean test site with only WooCommerce and WooCommerce Product Dependencies active) and open an issue in the github repository here to share the steps?

    I’m not able to promise that we’ll be able to prioritize a fix for any issue, but the first step in us assessing a fix will be replicating the issue in testing. Thanks for helping us with that!

Viewing 5 replies - 1 through 5 (of 5 total)
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