• I have ticked FB, Twitter and Youtube, in section 1, filled in my credentials in section 2 (eg FB page, Twitter). I also have two custom icons. When I display via shortocde or widget however only the custom icons are showing. Have I missed something very obvious do you think? Thanks

    • This topic was modified 5 years, 7 months ago by Mr Lucky.
    • This topic was modified 5 years, 7 months ago by Mr Lucky.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor socialtech

    (@socialtech)

    Thank you for contacting us!

    Please check if under question number 2, the relevant checkboxes are selected.

    Also, is the “Place via shortcode” placement option selected under question number 3?

    Thread Starter Mr Lucky

    (@voodoochill)

    Q2 FB, Twitter and Youtube all boxes ticked

    Q3 shortcode and widget are ticked

    • This reply was modified 5 years, 7 months ago by Mr Lucky.
    Plugin Contributor socialtech

    (@socialtech)

    Can you please send us a screenshot of your settings page will all questions expanded?

    You can use a screenshot tool like FireShot (Google Chrome extension) so that it makes one picture of the entire page.

    Thread Starter Mr Lucky

    (@voodoochill)

    Here you go. Hopefully it is something very obvious I have missed

    screenshot

    Plugin Contributor socialtech

    (@socialtech)

    Thank you.

    The selections in the plugin seem to be correct.

    At the moment, we are not sure why the round icons are not being displayed for you. We can do advanced investigations as part of the premium plugin.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Only custom icons showing, not default FB Twitter etc.’ is closed to new replies.