Only Compatible Up to WordPress 4.8.5????

Are you going to update this page? Leaves the user feeling rather uncertain about your plugin ??

We’re up to WordPress v4.9.5 as of last night.

Thanks!

Hi John,

Our apologies for not responding earlier.

We are working to test the plugin up to the current version of WordPress. This is still a few months out, though. We will announce this once this has been completed.

Please feel free to check in with our Support Team on updates.

Thank you,

Lindz

Hi,

I see you’ve updated your plugin again (to version 3.0.6) and it continues to indicate that it’s not compatible with the current version of WordPress.

Warning: This plugin has not been tested with your current version of WordPress.

Is it your expectation that your paid subscribers install this plugin now, knowing that you have not tested it?

Or do you expect us to wait “a few more months” until you’ve actually tested it?

Thanks

Hello John,

In support we have tested it plenty with WordPress 4.9.5, and there’s no issues. There are also several sites that are running dsIDXpress 3.0.6 and WordPress 4.9.5 without problem:
https://www.tampahomessold.com/idx/
https://www.homejane.com/idx/
https://hudsonrealtygroup.com/idx/ (dsIDXpress 3.0.3, but there aren’t any big changes between 3.0.3 and 3.0.6 that would affect compatibility)
https://www.arhouse.com/idx/

If you aren’t using WordPress 4.9.5, I would recommend updating to it, as there shouldn’t be any issues, but please let us know if something does come up for you.

Thanks,
Tony.

Hi Tony,

Thanks for the reply and the additional info. It’s good to know that others are using the latest plugin with the latest version of WordPress.

However, the larger question is why hasn’t Diverse Solutions updated their “Tested up to: 4.8.6” indicator on the Plugin Homepage?

Either they haven’t tested it before releasing it, or they lack attention to detail, both of which results in a feeling of uncertainty about the plugin ??

Thanks again,

John

Hi There,

I’m using https://themeforest.net/item/hometown-real-estate-wordpress-theme/9824422. But the dsIDXpress isn’t working. I contacted WordPress support and the plugin isn’t working with the Hometown theme I purchased. Can you please help? The theme demo content isn’t able to load. Something wrong.

Thank you!
Justin

• This reply was modified 6 years, 6 months ago by wilcox321.

Hello Justin,

Please send an email to [email protected] with more details about what’s going on, and we can take a look at it.

Some things to include would be:
Are you getting any errors? If yes, what are they?
What are you trying to do?
Does something specific not function as expected?
Does something look or format incorrectly?
Does this work fine with a different theme?
What version of WordPress and PHP are you using?

Please again send an email to [email protected] with more information and we can look into it future, as this support ticket is unrelated.

Thanks,
Tony.

OK… I’m losing faith in Diverse Solutions.

Almost THREE MONTHS from the original post and you still haven’t indicated that your plugin is tested beyond v4.8.6

@lindzconnell…
@diversesolutions…

Looks like your plugin as of 3.1.0 now indicates it is compatible up to 4.9.7 !

Nice to see ??

Thanks,

John

Hi John!

Happy to have it released!

Thank you,

Lindz