• Resolved jwwordp2

    (@jwwordp2)


    I recently set up the plugin to backup all files (database checkbox turned off) and I am getting a 2kb zip every day with what Dreamhost said is the above contents. Can you help? Is there a size limit by the way?
    Thanks

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter jwwordp2

    (@jwwordp2)

    Just to update, when having both backup “all files” and “database” turned on, file size grows to 20 megabytes. The site is about 1.2gb when it is downloaded manually with all the folders and not zipped.

    Plugin Author Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    What’s your folder setup in WP? That is, did you move wp-content or anything?

    When you turn on debug logging, does it report any issues?

    At a guess, the plugin doesn’t have the right permissions to backup your wp-content folders.

    Also yes there’s a size limit. PHP flat out can’t handle anything bigger than 2G, so if your wp-content is over that, it will refuse to back it up out of sanity. That’s noted in the FAQ ??

    Thread Starter jwwordp2

    (@jwwordp2)

    Mika,
    I am not the original creator of site so dont know, wp-admin is there, there are several folders inside the folder named after the site including wp-admin. There are also folders outside the folder named after the site, I am not sure if those are backed up by your plugin. What folders should it back up when set to “all files”?

    In the log it said it tried to backup 3 gb which doesnt make sense the site is only 1.2 gb when i manually downloaded (meaning the folder named after site which is one hierarchy level above wp-admin)

    Where would the permissions be set? Can it still be that or its trying to backup everything on server?
    Thanks

    Plugin Author Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    No, it’s the 3G issue for sure.

    The folder wp-content is the only folder it tries to backup when you say ‘all files’ (it means ‘all personal files’). And it’s pinging THAT as 3G and that’s just impossible for it to backup right now ??

    Thread Starter jwwordp2

    (@jwwordp2)

    Ok, then something is wrong. As I said I just manually downloaded the folder one level up in hierarchy (named after the website) which includes wp-content. The top folder is 1.2 gb, the wp-content is 1.09 gb. The only thing that i can think of is there are other folders on the server:
    sitename.old – this folder is very large. Trying to figure out if its a backup or old version of site, I will find out but in the meantime can the plugin be confused and be trying to backup this folder as it also has a wp-content inside it? I mean how would the plugin know which of the 2 folders is the actual site if they both have wp-content?

    Plugin Author Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    There may be symbolically linked directories in the wp-content folder that are hooked into other, larger, folders.

    The plugin only grabs the wp-content folder based on the WP_CONTENT_DIR define in your plugin. The majority of people never mess with that. But that’s how it knows what to grab. Whatever it catches as in there, that’s what it’s going to get.

    I’m assuming you’re honest on DreamHost (based on the .old folder). Unless someone has done something crazy with the code, it knows to leave that alone ??

    What domain is this? I work at DreamHost and I can check tomorrow when I get to the office and see where/why it’s calling your wp-content folder 3gigs.

    Thread Starter jwwordp2

    (@jwwordp2)

    I just finished a manual backup finally and somehow the wp-content jumped from 1 gb to 2.8 in a couple weeks, sorry i had no idea I will investigate. Just for reference, not sure what you mean by honest on Dreamhost but youre saying any main .old folder would not be backed up correct? Im still waiting to find out what exactly is in .old from previous owner. Thanks

    Plugin Author Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    The .old folder is ignored by the plugin. You don’t have to worry about that. DreamHost automatically creates it when it runs an upgrade of WordPress for you, in case of emergencies.

Viewing 8 replies - 1 through 8 (of 8 total)
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