Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WP-LiveChat

    (@wp-livechat)

    Hi there.

    The Basic version will only display the chat window when the agent is online/logged into your WordPress dashboard. The option ‘Only show the chat window to users that are logged in’ restricts the chat window to the users that have an account on your website and are actively logged in.

    I hope the above helps?

    Thread Starter bajan4evr2

    (@bajan4evr2)

    Well I understood the second option, but as for the first, i’d prefer to at the least see a chat window that says offline. That way a visitor knows that your site has an option to chat live with an agent.

    Plugin Author WP-LiveChat

    (@wp-livechat)

    Hi there.

    I understand where you are coming from. My apologies for any inconvenience caused.

Viewing 3 replies - 1 through 3 (of 3 total)
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