Based upon the behavior you are describing this is not the behavior of our plugin.
We suspect you have a plugin or theme conflict causing only the banner to display and the rest of the website to be white. The banner should only be an overlay?on the website and full functionality of the site with the exception of the checkout and add to cart functionality depending on the settings you configured.?
We’d recommend you to perform?our theme/plugin test outlined here: https://www.bizswoop.com/plugin-theme-conflict-test/ to identify what is causing the conflict to resolve the issue you are experiencing.?
Reviewing the link you shared, looks like you might have solved the problem, we see the banner showing and the website viewable as well. Feel free to update the support ticket if you need more support after the theme/plugin conflict testing.
