Only (Admin) emails not sent

Hello dear
I’m using your plugin and activated all the mails (Client ones and admin ones) to be sent depending on related actions, but as Admin I don’t receive emails for new member’s subscriptions, changing the levels, or any other ones except the one related to the Cancelation. but when I sent test emails I receive them perfectly.
For emails on the client’s side, they are good and working perfectly. so I have no idea why.
I try to use the SMTP plugin (WP Mail SMTP) to solve the problem but whit no success, so please can you help me whit that?
I will send you login info as admin to take a look if you like.
Thank you.

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