Only a few emails are being sent

  • Hi there,

    Love the plugin!
    I have installed the plugin on my staging site and everything seems to be working great. I then installed it on production with the same settings.

    I posted a new post and it seems like the email was sent as I am checking the report and see some people “viewed” it but there is no data on many of them. I’ve also looked into the UNSUBSCRIBES, and some people have so I assume some of them got the email.

    However, there are a few emails on that list (about 2,000 contacts) that didn’t receive the new post notification. Any idea why this could be happening?

    I’ve looked at troubleshooting page but wanted to see if you had a quick fix/test for this?

    Thanks in advance.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter krm218

    (@krm218)

    Also, my group’s name is “custom list” and not “public”
    Not sure if that affects anything.

    @krm218

    I’m glad you loved the plugin.

    Kindly ensure that you have all the user in the group “Custom List” whom you wish to send the notifications.
    If not, you may have to change the group in the post notification settings.

    Kindly let me know your views on the same.

    Thread Starter krm218

    (@krm218)

    Hi @prathameshp
    I noticed it’s there was a limit of how many emails it was sending as I am using WPengine so it’s being sent out to the limit of emails they can send.

    Is there any support for third party mail within the plugin?

    @krm218

    You may use plugins which allow you to integrate third-party email services.
    I don’t think there would be an issue in the integration of third-party services.

    Kindly let me know your views on the same.

Viewing 4 replies - 1 through 4 (of 4 total)
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