Only 53 of 145 products displayed in product archive or store for that matter

  • Resolved Gizant

    (@gizant)


    1 year, 2 months ago

    In my woocommerce store there are 145 products published. As in literally status Published. I tried creating archive and shop pages from scratch as vanilla as possible with plugins disabled and different themes.

    I did everything according to the playbook to exclude the usual suspects in terms of culprits

    Clearning servercache a lot
    Clearning browsercache to oblivion
    Disabled all the plugins except woocommerce

    Trying different themes, including popular basic decent ones like Hello Elementor and twent twenty two. Didn’t stop with the decent ones though, I also tried an amazing one like Storefront …

    I also compared the configuration between a Published product that is shown and a product that is not shown. They both have pretty much the same configuration, both have a supply for instance.

    Fwiw, installed a local copy of the site to see the isssue persist. And it’s there where I did all the dismantling. Also for context the project is a revamping of an existing site done clients ex-dev and this issue came with it. If anything its proof that in the production context, the development copy and the local copy the issue looks the same. So that probably rules out the server as well.

    Really out of ideas here so looking forward to feedback.

Viewing 7 replies - 1 through 7 (of 7 total)

  • Hey there! Thanks for contacting us. I’m happy to help you.

    It sounds like you’ve been through quite a bit of troubleshooting already! I appreciate all the effort you’ve put into narrowing down the issue.

    Can you please provide some extra information so we can investigate?

    • System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
    • Fatal error logs (if any) under WooCommerce > Status > Logs.
      You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.
    • Website URL
    • Screenshots of the settings of a product that shows and one that does not show
    • If you are able to, please share a URL of both products as well

    Thank you!

    Looking forward to your reply.

    Have a wonderful day!

    Thread Starter Gizant

    (@gizant)

    Hello

    Thanks a lot for acknowledging the troubleshooting thus far, also not closing the thread yet
    I can’t believe its already more than a week ago!

    Hello again @gizant,

    Could you please share the details that my colleague had requested above:

    Can you please provide some extra information so we can investigate?

    • System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
    • Fatal error logs (if any) under WooCommerce > Status > Logs.
      You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.
    • Website URL
    • Screenshots of the settings of a product that shows and one that does not show
    • If you are able to, please share a URL of both products as well

    With these details, we can be able to proceed in troubleshooting the issues you are facing.

    Looking forward to your reply.

    Thread Starter Gizant

    (@gizant)

    Ok, I was almost ready to publish everything you asked for. Only to realise that I have verified configuration and still overlooked product visibility.

    I remember reading about it and going to the site to look at differences in product visibility. But somehow my mind must have wondered.
    Thanks again for following up and keeping the thread alive.

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello Gizant

    Thank you for your reply.

    Do you mean that you were able to solve the issue by updating the Visibility option of the products?

    Please let me know. ??

    Thread Starter Gizant

    (@gizant)

    Hallo

    Yes I am afraid that that is the case.

    I realised it right when I had all the github gists, screenshots, urls and everything ready …

    That’s great to hear! Thanks for letting us know, and confirming it @gizant. We’re happy to help, so please feel free to reach out to us again if you have any other questions, by opening a new thread. This one is marked as resolved now.

    Have a great one!

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Only 53 of 145 products displayed in product archive or store for that matter’ is closed to new replies.