Online agents

See the screenshot attached.

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You mean that when you disconnect the agent by setting him offline, the counter still shows him as online?

Yes

We’ll take a look. We haven’t been able to produce such a problem to be honest so we might ask for more info later.

By the way, i see on your profile that there’s this site: https://d-fuzion.com/
Is this the one we are talking about?

No, the concerned site is : https://leteich-tourisme.fr

I found something strange which might explain a few things. The following sites seem to be the same site.

Works but it’s a bit broken: https://leteich-ecotourisme.fr/
Doesn’t work at all: https://www.leteich-tourisme.com/welcome/contact-us/

I’ll let you know once i have more information.

Strange… .com is redirected to .fr…. humm i’ll check that

We’ll check this as it seems like a possible issue with users with multi-site enabled. We need some time to check this as there is some other things to fix first.

Could you please install the latest version and give it a look? We’ve fixed plenty of minor issues. One of them may fix some of the issues you’re experiencing.