Ongoing Issues with Awesome Support 6.3 and Gravity Forms Bridge

  • Resolved curtisgriffin

    (@curtisgriffin)


    1 month, 2 weeks ago

    We’ve encountered several issues with the latest Awesome Support release (6.3). In addition to persistent memory allocation errors, we experienced a fatal error at admin login. This appears to be caused by the suppression of WordPress’ built-in function that verifies whether the admin email is still correct. Disabling the plugin immediately solved this issue.

    Cron reschedule event error for hook: put_do_weekly_action, Error code: invalid_schedule, Error message: Event schedule does not exist., Data: {“schedule”:”monthly”,”args”:[],”interval”:2635200}

    While debugging, we also discovered numerous PHP notices, the most concerning of which involve the Gravity Forms Bridge add-on and deprecated PHP usage:

    PHP Deprecated: Automatic conversion of false to array is deprecated in /plugins/awesome-support-gravityForms/class-gravity-forms.php on line 1558

    Following Jawad’s recommendation in the support forum, we rolled back to version 6.2, but this does not resolve our concerns regarding the long-term maintenance and reliability of the plugin and its add-ons. Could you provide an expected timeline for a stable update, both for Awesome Support and the Gravity Forms Bridge?

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  • Plugin Author Jawad Ahmed

    (@jawada)

    Hi @curtisgriffin ,

    We have fixed the reported bugs and issues, and an updated version has been released. Please update your Awesome Support to version 6.3.1.

    If you have any further questions, please feel free to reach out.

    Best regards,

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