One Ticket for Recurring Event

  • Resolved Pat K

    (@blackcapdesign)


    1 year, 5 months ago

    I’m currently using EventPrime to create an event calendar for multi-day courses. I need the ability to charge a modest fee for each event.

    Each course consists of 4 weekly sessions.

    EventPrime works fine if I only create a single instance of the event – with no recurrences and create a booking and ticket for that first instance (and say in the description “this is a 4 week course”).

    BUT I want to show all 4 dates for each course on the calendar (week 1, week 2, week 3 and week 4).

    The only way I can find that makes this possible is the “Repeat” tab that allows me to create multiple recurrences.

    It works GREAT except no matter what I do, the plugin always assigns a ticket to each recurrence.

    So let’s say I want to charge $10 for the course. I create the first instance, then create 3 weekly recurrences – which makes 3 copies of the event. So far so good.

    Then I create a booking & ticket for JUST the first event. I check the box to only apply what I’m doing to the first instance. And every time, the plugin creates 4 tickets: 1 for each instance.

    I also tried doing this in reverse. Creating 1 event and a ticket for JUST that instance. THEN creating the recurrences and it creates separate tickets for each instance.

    I also tried editing the 3 copies (recurrent instances) and deleted the tickets from just those events. The result is the initial event shows as having tickets available and the 3 recurrent events are “sold out”.

    Super frustrating. Is there not a way to create recurrences and only apply the ticket to the first instance? This seems like a pretty basic feature.

    Am I doing something wrong here?

    Any suggestions would be MUCH appreciated!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support EventPrime Support

    (@eventprimesupport)

    Hi,

    Thank you for choosing EventPrime.

    Currently, the ticket system is associated with each individual event, whether it’s a single event or recurring. This means that you’ll need to utilize a separate ticket system for each specific event.

    Your request has been noted, and we’ve included it in our future development pipeline. You can look forward to this feature being added to our upcoming releases.

    Thread Starter Pat K

    (@blackcapdesign)

    Ok. Thanks for clarifying.

    For others who wish to set up a ticketed event that has more than 1 date (e.g. a course) and only have the ticket apply to the first date, I created a somewhat clunky workaround. It involves creating 2 event-types; example: “Course” and “Course (part of a series)”. Course is a ticketed event and is a single event. Course (part of a series) has no ticket(s) and is recurring. I gave them both the same color code for the calendar – so at least they appear to be connected.

    The ability to toggle “apply ticket only to first event in the series” would be a great addition to this plugin.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘One Ticket for Recurring Event’ is closed to new replies.