• Resolved sillypotato05

    (@sillypotato05)


    Hello, One of the editing panels on the top left has shifted onto my web story. It is blocking a pretty big chunk of the slide.
    If anyone knows how to fix this issue, help would be very appreciated.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • @sillypotato05 Hi and thank you for your report about the quick actions menu overlapping onto your canvas.

    Could you tell me what device you are using and its screen size?

    What browser are you using?

    Who is your hosting provider?

    Thread Starter sillypotato05

    (@sillypotato05)

    Hello, thank you for replying!
    I am currently using wordpress on Google chrome on a acer predator helios 300 with 15.6inch screen.
    As for hosting provider, I’m not sure what that means, could you tell me?

    @sillypotato05 Hosting provider is the internet hosting service that hosts websites for you (e.g. GoDaddy, SiteGround, Bluehost, etc.).

    1. Can you confirm what version of Google Chrome you are using?

    2. Can you check if this issue occurs in an incognito browser?

    3. Can you check if the issue occurs when Web Stories is the only plugin enabled and when using a default WordPress theme like Twenty Twenty-One?

    You can use the Health Check & Troubleshooting plugin and enable its troubleshooting mode. This mode disables active plugins and switches to a default theme safely because it only affects the experience of the logged-in user.

    – Please enable the Web Stories plugin and let me know if the issue is present.
    – Enabling plugins and your theme one by one in this mode may help pinpoint if something else is involved.
    – Note you can disable troubleshooting mode from the plugins page.

    Thread Starter sillypotato05

    (@sillypotato05)

    The issue seems to have resolved itself without me having to do anything. Thank you so much for the help! I appreciate it

    @sillypotato05 Glad to hear it! Feel free to reach out on a new topic if you need any support. Thanks for your post!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘One of the editing panels covering the web-story’ is closed to new replies.