• Resolved dleigh

    (@dleigh)


    Hi,
    On this page: https://ehallmarks.com/, all the images are being loaded as webp except one. So obviously, on all the speed tests, I’m getting the message to serve images in next generation format. I’ve deleted and regenerated webp images twice with the SG Optimizer. Is there some logic that excludes certain images, and if so, what would that be?
    Many thanks for any help you can give.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Stoyan Georgiev

    (@stoyangeorgiev)

    Hey there @dleigh,

    I checked the issue you were experiencing. I found out that the image that is not being converted to webP Banner-Slideshow-1-1920×833-2.jpg was actually a PNG format, despite the image having an extension jpg.

    We have a limit for png images which is 1MB, this is done in order to assure the stable conversion of png images.

    Kind regards,
    Stoyan

    • This reply was modified 3 years, 7 months ago by Stoyan Georgiev. Reason: typo
    Thread Starter dleigh

    (@dleigh)

    Thank you – that took care of it!

    Plugin Author Stoyan Georgiev

    (@stoyangeorgiev)

    Hey there @dleigh,

    I am really happy to hear that the issue is gone! If you are happy with the plugin and what we do, you can leave a review, if you have the time of course. This will really help us a lot! Any feedback is highly appreciated!

    Kind regards,
    Stoyan

    I have the same problem and yes it is a image of 1.1 MB .png file.

    Why is there a limit on it. Can we change that to 1.5 MB or something. thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘One image not using webp’ is closed to new replies.