Once it works, the other times don’t

  • Hello guys, your plugin is unfortunately really buggy which I sad realizing, that your plugin is pretty much only usable right now. Please create paid version (I will gladly pay for it) put some people on development and make it worthy plugin.

    I will give you one more shot in the future if it works correctly.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Team Brainstorm Force

    (@brainstormteam)

    Hello @jardiani,

    I am sorry to hear that our plugin did not match your expectations!

    I just wanted to mention that we are doing all we can to enhance the basic capabilities of Gutenberg and make it better. I’d suggest you to please get in touch with us and share your thoughts and suggestions with us.

    Customer feedback is of utmost importance to us and we certainly love to work on them. ??

    Thread Starter jardiani

    (@jardiani)

    I shared my thoughts and suggestions with you and your outsourced support told me to switch to a basic WordPress theme and try again on basic theme ?? Even though I explicitly told you that for example table of contents can’t handle special symbols in the title.
    Well it doesn’t matter actually all your competitors have it solved so…

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    Hello @jardiani,

    I understand your concern and just took a look at the ticket. I would also like to inform you that there are several scenarios in which a user might use a plugin. A different theme and may be several plugins that are recently released. It is hard to test a plugin in all these conditions.

    Therefore, the first step for debugging would be to detect where this is coming from. This is where we needed a little help. ??

    Anyway, I’d also like to say that our developers have certainly fixed it and will be releasing the same in an update in the coming week.

    I am sure you will be happy with that update and let us know how you feel about it. ??

Viewing 3 replies - 1 through 3 (of 3 total)
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