On ‘Subscription Confirm’ email, CONTINUE TO OUR WEBSITE button does not work?

  • Resolved novelaspect

    (@novelaspect)


    5 years, 9 months ago

    Hello Support Team, thanks for your help in advance.

    I have very simple issue with the mailchimp for WP plugin (I have mailchimp business account) which I have installed on my website (If web address is required I can share but in email not here publicly because still lot of work needs to be done) anyways.

    I installed a plugin for user subscription, it works fine & successfully sends email notification to subscribed user (but now the issue is when user gets a confirmation email of subscription – there is a button underneath CONTINUE TO OUR WEBSITE) on click is not working or not redirecting automatically to our website? it is redirecting to about:blank#blocked URL which I don’t understand who provided this URL? Do I have to insert my website URL somewhere in the settings? I clearly checked each and every setting, didn’t find anything. Please help getting this resolved.

    Let me show you the snaps so you can better understand what I’m saying,

    – https://imgur.com/a/Fpthg38 (link to continue to our website doesn’t work)
    – https://imgur.com/a/fBiN21L (Link is redirecting to about:blank#blocked) why?

    thanks for your help, cheers and have a good day!

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hello,

    Please note that we are not affiliated with MailChimp. We are a different company “Ibericode” that develops “MailChimp for WordPress” and a few other plugins.

    The issue is related to MailChimp.com and not our plugin as the email sent to the user is managed using your MailChimp.com account. Since this issue is not related to our plugin, I would suggest contacting the support of MailChimp.com to assist you in fixing the issue.

Viewing 1 replies (of 1 total)
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