On-site Messaging Not Displaying

Hi @sarahrea ,

Checkout pages don’t commonly have on-site messaging, so that may be something else Klarna related on that page.

If On-site messaging stopped working on your shop after an update, please review:

• your Klarna client-id (to verify a valid value is entered for that field), per: https://docs.klarna.com/platform-solutions/e-commerce-platforms/woocommerce/conversion-boosters/how-to-install-on-site-messaging-on-woocommerce/ (the client id for your Klarna account can be retrieved from the Klarna Merchant Portal at: https://portal.klarna.com)
• confirm your shop’s domain is whitelisted in Klarna Merchant Portal
• additional troubleshooting tips at: https://docs.krokedil.com/klarna-for-woocommerce/additional-klarna-plugins/klarna-on-site-messaging/

If the above don’t resolve the issue, likely more information will be needed, as detailed at: https://krokedil.com/support/

closing per above comment