On page edit, Page Parent still not showing up correctly

Hi @mojowiredesign

There are few things that I need to confirm:

1. This issue only happens on latest version of WordPress (6.3.1) ?
2. This issue happens on all users, including Administrator?
3. Do you see any error in the console?
4. Do you mind sharing some screenshots how it behaves on your end?

@mojowiredesign,

Please give some details about the user’s role, any related Permissions configuration and other plugins. I don’t see this on a quick test when the user has a standard Editor role.

We haven’t heard back from you in a while, so I’m going to mark this as resolved. If you have any further questions, please reply again here, or you can start a new thread.

Thanks,

@rizaardiyanto @kevinb

Happens on 6.3.1 as well as latest now which is 6.4.1 – no change after latest plugin updates

This happens on a custom user role – it worked fine up until a certain point, then it stopped working.

No errors in the console

Please look at this image to see how the behaviour is: https://ibb.co/zQtsrRR – even though it’s in Norwegian the behaviour is simple:

The widget is the page attributes, the “Template”-heading is visible, but the dropdown is hidden. The “Parent” heading and dropdown to choose parent page is completely gone, as in the code for that part of the widget is not loaded at all. Before the update that might have caused this the user had access to choose parent page for the page they where editing.

The User Role is a custom user role that has basic page and post create, publish, edit and edit published capabilites for their own pages, but not others. They can only delete and delete published (but not others).

The way it’s wired is that each of the users with this special role has access to a page within the page hierarchy and all of its sub pages, and are set as the author of the “main page” as well as the sub pages to that page. the “main” page for each user is two levels in from root. Imagine having a main page in root called “Our Offices”, and a page level under that being “Europe, America, etc”, and underneath that one page pr. country.

• Our Offices
• -Europe
• — Norway
• — Contact Info
• — Our services
• — Sweden
• — Contact Info
• — Our Services
• – Asia
• — Japan

The user roles are representatives for each country, so 1 user is then set as the owner of the country page “Norway” and it’s sub pages, the next user is set for “Sweden”-page and subpages, and any new pages they where able to choose either Country page as parent, or any of the sub pages as parents.

• This reply was modified 1 year ago by mojowiredesign.

@mojowiredesign Can you try to replicate this on a new WordPress installation? If so, could you provide steps on how to reproduce the issue? We tested it on our end, and it worked fine.