On-Page Credit Card Fields – No Longer There

  • Resolved katopia

    (@katopia)


    3 months, 2 weeks ago

    Previously, our checkout would allow the user to enter their card details and complete the purchase directly on our site without opening a PayPal window. Now, both PayPal payments AND credit card payments are being directed to PayPal. Was there a change in the plugin or did we somehow mess up our configuration?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @katopia

    There has not been a change to the plugin. If the shopping cart requires shipping, then PayPal will open the popup, regardless of whether the card button or PayPal button is clicked.

    This is logic controlled by PayPal and is not something we can change within the plugin. We are working on a direct card form integration which may be of interest to you.

    Kind Regards,

    Thread Starter katopia

    (@katopia)

    Thank you so very much for your fast response. The card option used to look like the below. Are you saying the field are on-page when there is no shipping, but change to be a paypal popup when shipping is needed?

    Plugin Author Payment Plugins

    (@mrclayton)

    Are you saying the field are on-page when there is no shipping, but change to be a paypal popup when shipping is needed?

    Yes, that is correct.

    Thread Starter katopia

    (@katopia)

    Thank you for your help today ??

Viewing 4 replies - 1 through 4 (of 4 total)
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