On mobile, only a green circle is displayed

Hi @federico81 ,

Thanks for coming today.

Please send a screenshot showing what you described?

Also, give us a link to the page to check for you.

Regards.

Screenshot above, Thanks for the quick reply!

• This reply was modified 2 weeks, 5 days ago by federico81.
• This reply was modified 2 weeks, 5 days ago by federico81.

Hello,

Thanks for the reference.

Are you using any cache plugin on the site?

If so, then please try these troubleshoots:
https://ninjateam.gitbook.io/whatsapp-for-wordpress/other-links/troubleshooting#id-3.-cache-plugin-hides-the-whatsapp-widget-on-the-website

Let us know if that helps.

Regards.

Hi Bruce, many thanks!! Indeed the problem is SpeedyCache! I deactivated it and the icons is now working. Please note there is no option for Excluding CSS in Page Optimization, I mean there is no Page Optimization, any idea?

Hi @federico81

A good cache plugin must have an exclusion feature.

Can you speak with that plugin’s author author for the guidance or just use another good cache plugin?

Regards.

I will check many thanks for the help!!i will add a review!

Thank you so much, and you are welcome again at any time ??