On Menu link Hover getting Gray Hover box

  • Resolved rahulson578

    (@rahulson578)


    5 years ago

    I am using “Custom printing” astra starter theme. I don’t know but there is this error which is causing me a lot of headache.

    whenever i am trying to hover over navigation menu on top there appears a black hover box. Check Image Here

    I checked in menu section of customization control but there is nothing to control this gray colored hover box issue.

    I am trying to solve this issue but can’t find out what is causing this issue. I just removed the whole template and freshly installed it again and it keeps on happening.

    Please let me know how can i fix it.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Team Brainstorm Force

    (@brainstormteam)

    Hello @rahulson578

    That’s strange!

    Please help us with the site URL so that we can take a look and help you accordingly.

    Looking forward to hearing from you!

    Regards,
    Suman

    Hi there,

    I’m having the same issue, same theme.

    Have you been able to fix the problem?

    Thanks, Toby

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    Hello @tobicycle

    We might be able to help in a better manner if we take a look at the page with the issue.

    Or we recommend opening a ticket through our Support Portal us so that we can take a quick look help you out accordingly.

    Looking forward to hearing from you!

    Regards,
    Suman

    Thread Starter rahulson578

    (@rahulson578)

    Hi Suman,

    Thanks for your prompt reply.

    I noticed that this issues is happening with your latest deliverables in theme “Custom printing” and “Organic shop“. You can reproduce it with any fresh installation.

    Issue reproduction steps:
    1. Install the astra theme with starter sites pack.
    2. install theme “Custom print” or “organic shop”.
    3. When demo site is ready keep your mouse cursor over “About” /”Contact”/”All products” for a few seconds you would notice the gray hover box issue

    Further i noticed that the Preview websites listed for the theme demo are also having same issue. You can follow same issue reproduction steps on your preview websites listed below.
    https://websitedemos.net/custom-printing-02/

    https://websitedemos.net/organic-shop-02/

    Hope to see these minor bugs fixed soon. Looking forward to hearing from you.

    Thanks,
    Rahul

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    Hello @rahulson578

    Can you confirm the browser on which you are seeing this error?

    Looking forward to hearing from you!

    Regards,
    Suman

Viewing 5 replies - 1 through 5 (of 5 total)
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