OMG – I can not log into my website. – 2nd Post

  • Resolved winnergirl

    (@winnergirl)


    8 years, 5 months ago

    It has been over 24 hours since I posted the 1st time. Is there anyone who can help.

    I added this plugin – Captcha by BestWebSoft – And now I can not log into my website. https://www.onlinesellerslunchclub.com – OMG what do I do?? Please help! Or is my website fried?

    The Error message says: Error: You have entered an incorrect reCAPTCHA value. But no image is offered to select from. OMG please help. — Marilyn

    After a while the images to select came up, but I can still not login.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter winnergirl

    (@winnergirl)

    I received this solution – Thanks!

    Please complete the following:
    1) Using FTP, go to {your_wp_root_folder}/wp-content/plugins/;
    2) Find “captcha” folder and rename it (“captcha1”, for example).
    The plugin will be deactivated automatically.

    Hi Marilyn,

    You’re welcome! Please feel free to contact us with any questions in future. Contact us via our Help Center (https://support.bestwebsoft.com/) so that we could faster provide a solution.

    Sincerely,
    BestWebSoft Support Team

Viewing 2 replies - 1 through 2 (of 2 total)
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