Old products & old prices still showing???

Hello there!

As an alternative solution, you can delete or reset all products from the Facebook catalog and then sync again to fix this issue.

This work-arounds uses a code snippet that you can add directly to your functions.php file on your site, or you can add it usigng a plugin like the Code Snippets

Please refer to this documentation to get the code:
https://woocommerce.com/document/facebook-for-woocommerce-delete-or-reset-all-facebook-products

I hope this helps.

Hi Igor,
The problem is that I can’t delete the existing products or seem to find a way to reset it?
Can you help? I’m getting all old products coming up when I try to tag on Instagram too….

Thanks in advance

Hello @verablack!

Can you try the steps that have been shared earlier?

https://woocommerce.com/document/facebook-for-woocommerce-delete-or-reset-all-facebook-products

What’s the results when you follow those steps?