Old Events Showing / Month View Not Displaying (Firefox / Safari)

  • Resolved MarkMadeDesign

    (@markmadedesign)


    8 months, 1 week ago

    Hi. I noticed that in Firefox and Safari on Mac the MONTH view is not showing at the provided link. It stays in LIST view. Also, it’s showing old events both on the events landing page and on the Home page events section (using Shortcode events plugin). However, in Chrome on Mac and on all PC browsers, none of these issues are happening. Any idea why this would be? Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Jes

    (@jescandoit)

    Hi @markmadedesign,

    Thanks for reaching out to us!

    Just to confirm, you have added a short code on this page correct → https://yrocbarandgrill.com/events? If yes, I can confirm that this is also happening on Chrome as well → https://share.zight.com/geu7Epxl

    Upon a closer look, I noticed that there’s a REST API script that says 401 → https://share.zight.com/5zuKj9W1. Which might be related to this, do you have any security or redirect plugins installed? If yes, kindly temporarily disable it and see if it addresses the issue.

    I suggest reading this article as well on how to proceed with conflict testing. There may be a theme functionality or some plugin that triggers this unexpected behavior → https://theeventscalendar.com/knowledgebase/k/testing-for-conflicts/

    Thread Starter MarkMadeDesign

    (@markmadedesign)

    @jescandoit – Thank you so much for trying to look into this. First off, I am silly and provided the wrong URL – it should have been /calendar instead of /events.

    Second, I think I solved the issue. At first I thought it was a theme issue using a conflict testing plugin. But after racking my brain and noticing no changes reflecting in Safari browser even after clearing cache. I found a “Flush Cache” option within the GoDaddy hosting. After clicking that I noticed things looking correct in Firefox, Safari, mobile etc. So it may have just been an odd caching issue on the server.

    Marking this resolved.

    Plugin Support Jes

    (@jescandoit)

    Thanks for the update @markmadedesign. If any further questions or concerns, please don’t hesitate to start a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)
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